Methodology

How the Scorecard Works

Transparency is the foundation of trust. Here's exactly how every score is calculated.

Assessment framework

Each municipality is assessed across a fixed set of weighted indicators. An assessor records a score for an indicator along with supporting evidence. Only verified assessments affect any public ranking.

Indicators and weights

Indicator	Weight	What it measures
Waste Collection	25 pts	Frequency and reliability of household and market waste collection.
Drainage	20 pts	Condition and maintenance of stormwater drains and gutters.
Markets	15 pts	Cleanliness and sanitation facilities at public markets.
Public Spaces	15 pts	Cleanliness of streets, parks, and other public areas.
Citizen Satisfaction	15 pts	Survey-based satisfaction with municipal sanitation services.
Institutional Responsiveness	10 pts	Speed and quality of the assembly's response to sanitation complaints.

Active indicator weights currently total 100 points.

Verification process

1An assessor records a score for an indicator, with comments and photo/video/document evidence.
2The submission is marked Verified once it's reviewed against the evidence.
3Only verified assessments are counted. Pending or rejected submissions never affect a public score.
4A municipality's overall score is the sum of its latest verified score on each active indicator.

How often are scores updated?

As soon as an administrator verifies a new assessment, the affected municipality, region, and national rankings update automatically.

Can a score go down?

Yes. Each indicator score reflects the most recent verified assessment, so a decline in performance is reflected the next time that indicator is reassessed.

What grade bands are used?

A+ (90+), A (85-89), A- (80-84), B+ (75-79), B (70-74), B- (65-69), C (60-64), D (50-59), F (below 50).